Matthews Playhouse offers the following services and accomodations to our patrons and participants in an effort to keep theatre accessible to everyone.  If you have any questions regarding accommodations for attending a performance, participating in classes or camps, or volunteering, please contact us at 704-846-8343 or email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Assistive Listening Devices

The Fullwood Theater is equipped with an assistive listening device system that works with either a pair of headphones or an induction-loop (all accessories are available). These are offered free of charge, but a driver's license or valid ID is required as security. Please request a device through the box office upon your arrival.

Service Animals

If you will be attending a performance with a service animal, please inform the box office when purchasing your tickets so that we may discuss your preferred seating location.

Wheelchair Access

The main entrance, Fullwood Theater audience spaces (including the lobbies), classrooms, and all restrooms are wheelchair accessible and ADA compliant. Any Staff person, House Manager or Usher will be happy to direct you to accessible restrooms, water fountains, etc.

Accessible Seating

The Fullwood Theater has accessible wheelchair/scooter locations. Please inquire about this seating at the time of purchase. There are transfer friendly seats available (with armrests that lift up), as well as removable seating which is located in the rear of the theater.

Entry and Exit Assistance

We are happy to meet patrons who need mobility assistance at the front entrance of the Community Center. Please call our box office at 704-846-8343 upon arrival.