Box Office Hours - Ticket Policy

Tickets may also be ordered by calling CarolinaTix at 704-372-1000 .

Tickets may be ordered through anytime.

Ticket Ordering Information and Policies

  • All tickets are reserved seating unless noted.
  • Tickets must be paid for when ordering. We accept cash, check, debit and most charge cards.
  • Everyone who enters the theatre must have a ticket. No "Babes in Arms".
  • Late arrivals will forfeit their reserved seating and will be seated in the first available seats in the rear of the theatre.
  • Tickets ordered online, by mail or by phone will be held at Will Call. This will open one hour before the performance.
  • No refunds
  • Tickets may be exchanged 48 hours in advance, subject to availability. Call the box office (704-846-8343) for details.
  • Matthews Playhouse will no longer be honoring coupons from any 3rd party sources. We apologize for any inconvenience this may cause.