Question 1

Directions

Accepted Answer

All performances are held in The Fullwood Theatre at The Matthews Community Center, which is located off of South Trade Street, in between Matthews Elementary School and The First Baptist Church in Downtown Matthews.

Question 2

Parking Information

Accepted Answer

Parking is FREE and can be found adjacent to the Community Center, behind the Community Center in the “school bus parking lot” of Matthews Elementary School, and the side & rear parking lots of the First Baptist Church.

Question 3

Restaurant Sponsors

Accepted Answer

When you are planning a special afternoon or evening out at the theatre, please consider these restaurants that support Matthews Playhouse.  Visit Our Restaurant Sponsors

Question 4

Accessibility

Accepted Answer

Matthews Playhouse offers several services and accommodations to our patrons and participants in an effort to keep theatre accessible to everyone.  Visit our Accessibility page for more information.

Question 5

Seating Information

Accepted Answer

We recommend arriving 15 minutes before show time! The theatre opens for seating 20 minutes before show time, and lines may form before then. If you have any questions about accessibility or accommodations for attending our performances please contact our Box Office at 704-846-8343.

Question 6

Photography & Video Recording

Accepted Answer

Photography and video recording of any production is prohibited by copyright law and contractual agreement with the publishing company. Violators will be asked to leave.

Question 7

Ticket Exchanges

Accepted Answer

Tickets may be exchanged 48 hours in advance, subject to availability. Call the box office for details.

Question 8

When is a Child Ready for Live Theatre?

Accepted Answer

Matthews Playhouse is the perfect place for a young child's first exposure to live theatre. Some of our shows for young people last about an hour, and children four and up will enjoy the show, even if they don't completely follow the story line. Children who attend theatre in the early years tend to enjoy and better understand performances when they are older.
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We have recommended ages for each show.  Recommended ages are only guidelines, based on material and length of show. Please carefully consider whether a performance is appropriate for your child before planning to attend.  Children must be able to sit through the performance, with no electronics, and without disruptions to the other patrons.  This applies to all MAINSTAGE and SCHOOL of THEATRE shows.
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We are required to ticket every patron and regret that we cannot offer refunds if you need to leave the performance early.
Everyone entering the theatre must have a ticket – No “babes in arms.

Question 9

Can I Purchase Concessions?

Accepted Answer

The Matthews Playhouse Marketplace will be open at least 30 minutes prior to the start of the performance and during intermission (if applicable). The Marketplace sells standard concessions along with t-shirts, themed gifts, and chances to win a deluxe raffle basket for each show.

Patrons can purchase concessions in person or skip the line by pre-ordering on the day of the show. Look for the 'Skip the Line' signs in the theatre lobby.

All sales proceeds from the Marketplace go towards our Sponsor-A-Student Fund and Courtney Ballard Scholarship Fund for our School of Theatre students and Summer Camps students in need of financial assistance. The Matthews Playhouse Marketplace is located in Room 105 at the top of the stairs in the Matthews Community Center.

FAQs