Question 1

Can I purchase or reserve tickets in advance?

Accepted Answer

There are no advanced sales for Pay What You Can shows - all sales must be done in person at the box office the evening of the performance. All donations for admission to the show will be first come first serve, on the day of the performance.  Please contact the Box Office if there are any special circumstances or accessibility concerns

We do recommend arriving an hour prior to show time, as Pay What You Can tickets sell out quickly.  The theatre will open 30 minutes prior to show time.

Question 2

What time will the doors open?

Accepted Answer

Doors to the theater will open 20 - 30 minutes before showtime.

Question 3

Is there parking?

Accepted Answer

There is available parking around the Matthews Community Center, behind Matthews Elementary and behind First Baptist Church.

Question 4

How much do people usually give for a PWYC performance?

Accepted Answer

The suggested donation amount is $10 – but it is up to YOU!  Give $5, $10, $20 – Whatever you like!

Question 5

What if I cannot afford to make a donation?

Accepted Answer

That is OK, too!  We are glad to have you at the theatre and hope you enjoy the performance.

Question 6

What payment methods are accepted?

Accepted Answer

We accept cash and credit cards at the door for PWYC performances. 
Please be prepared with exact change so we can quickly serve everyone.

Question 7

Are there assigned seats for PWYC shows?

Accepted Answer

For these specific performances, all seating is general admission and is first-come, first-served.

Question 8

How is my donation used?

Accepted Answer

For PWYC performances, we donate the majority of the proceeds to the non-profit partner featured for that specific performance.  Learn more about each show's non-profit partner by visiting the individual show pages on our website.

Question 9

If your facility wheelchair accessible?

Accepted Answer

Patrons may use the elevator located on the first floor of the Matthews Community Center. We offer a number of services and accommodations to our patrons and participants in an effort to keep theatre accessible to everyone, learn more about accessibility here.  If you have questions regarding accommodations for attending a performance, participating in classes or camps, or volunteering, please contact us!

Question 10

Will there be concessions?

Accepted Answer

The Matthews Playhouse Marketplace will be open at least 30 minutes prior to the start of the performance and during intermission (if applicable). The Marketplace sells standard concessions along with t-shirts, themed gifts, and chances to win a deluxe raffle basket for each show.

Patrons can purchase concessions in person or skip the line by pre-ordering on the day of the show. Look for the 'Skip the Line' signs in the theatre lobby.

All sales proceeds from the Marketplace go towards our Sponsor-A-Student Fund and Courtney Ballard Scholarship Fund for our School of Theatre students and Summer Camps students in need of financial assistance. The Matthews Playhouse Marketplace is located in Room 105 at the top of the stairs in the Matthews Community Center.

Pay What You Can Shows

Frequently asked questions